After observing millions of dollars wasted and made, companies close, and lives disrupted I have adopted these lessons. Your business is not immune from the problems of modern knowledge work. It does not matter if you are a division of a public company or a startup. These lessons are my remedy to the current development catchphrases (agile, scrum, sprints, kanban, waterfall, burndown) when they fail to meet the expectations of business. 1) Write down what you are doing – create a ticket! Create an issue for all work to be done. Make it public for your team every day. Everybody writes tickets, and everybody follows the same format. Use a tool everyone on your team likes. Use a task manager,[…]